History

Direct-Recovery is newly established company, which is organised and run by partners who are conscientious in delivering a service, which is second to none. The partner who is hands on in the practice of recovering vehicles etc was previously a HGV Class 1 Driver who has over 10 years experience of driving, also benefiting from having various training in this field.

Direct-Recovery is in association with Direct-Cars, which supplies a range of quality, affordable vehicles to the public.

To view the current range of cars visit us on line @ www.direct-cars.net

Aims & Objectives

The aims and objectives of Direct-Recovery, is simply to provide an excellent level of customer care, and service yet affordable and reliable to give peace of mind to all customers, with all jobs considered and no job to small.

Payment

We accept payment by all major credit and debit cards, Visa, Mastercard, Visa Delta, Switch and Solo. Payment by credit or debit card offers many advantages, it is a fast and flexible method of payment, all payments are authorised in realtime.

All payments by credit or debit card are subject to a number of security checks, for your security and ours. Payments made by credit cards are subject to a 4.17% service charge to the customer on all purchases of total amounts debited using this service. This charge is a standard condition set by the service provider, not by Direct Recovery.

A chip and pin card is required when using this service.

Payments made by debit cards are not subject to service charges.

Chase Accident Repairs has been trading for ten years, established in April 1995, and was first based at Four Ashes Industrial Estate near Wolverhampton, where company owner Steve Langley worked alone initially, building a reputation of excellence, and with it a demand for business.

Within two years the level of business Steve acquired forced him to relocate to larger premises, begin recruiting technicians and to train his apprentice to work along side himself, to cope with the demand, to a new work shop in Hawks Green in Cannock.

Business went from strength to strength, gaining an ever-increasing level of custom and contracts, which required relocation to bigger premises once again three years later.

In 1999 Chase Accident Repairs moved to their current trading address of hyssop Road in Hawks Green.
2001 brought more good news for Chase Accident Repairs when they became a limited company.
Currently Chase Accident Repairs maintain a range of contracts, from 2 of Cannock’s largest car dealers, to sponsoring the British Super Bikes offering an extensive range of services to all customers, as insurance approved company.

Workforce

The workforce now consists of eight highly qualified and skilled technicians with many years of experience, dedicated in providing defined attention to detail, with a reputation second to none of quality workmanship, in their 10 years of trading.

Customer Service

Chase Accident Repairs aims to provide each customer with an excellent standard of customer care and a professional disposition. Offering a welcoming & friendly service, as a recognised insurance approved company, with the availability of courtesy cars & free quotations. Direct-Recovery, a 24-hour breakdown, recovery and delivery service is also available which is based on site and works in conjunction with Chase Accident repairs in providing exceptional customer care.

Security

Recognising that security is paramount, Chase Accident Repairs take the security of all vehicles seriously, offering reassurance to their customers on leaving their vehicles whilst work is undertaken. Appreciating the importance of this matter the premises are surrounded by high level fencing and monitored with a 24 hour CCTV system.

Equipment

All products used are of professional standard, acquiring an extensive range of quality equipment, ranging from low bake ovens, customised paint mixing schemes to body jig facilities. All technicians are fully trained & experienced in the use of all products and equipment.